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Frequently asked questions

Do you have a showroom? How can I see your products?
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Is the furniture pre-assmebled?
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Can I cancel my order?
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What carrier services do you use?
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Do you offer free shipping?
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Can I track my order?
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Do you ship internationally?
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How long will shipping take?
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Will your carriers deliver upstairs or to an above-ground level?
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Can I update my delivery address?
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Can I return my product?
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How long is my furniture under warranty?
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My order was damaged on arrival. How do I get a replacement?
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I received the wrong item. How can I get the correct order?
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